Common Ground
  • 19-Feb-2020 (EST)
  • Mission Impact & Data Analysis
  • Bloomfield Hills, MI, USA
  • Salary
  • Full Time

16% fringe dollars to purchase cafeteria style benefits - medical, dental, vision, LTD, STD, 403(b), FSA, generous paid time off


The Health Informatics Specialist is an at-will position that reports to the Director of Mission Impact and Data Analysis (MIDA). This position will Implement, oversee and provide support for health information systems to ensure that they meet the organization's healthcare and enabling service delivery needs as well as legal/regulatory and ethical standards.



  • Provide technical assistance and help end users resolve issues via a help desk
  • Add, delete, and configure system templates and reference/database files
  • Develop and maintain templates, order panels and other shared system tools to promote clinical process consistency across care teams
  • Receive system issue/defect reports from a variety of sources, research reported issues, and either resolve internally or coordinate vendor support (and monitor until complete)
  • Develop, test and implement reporting and/or data extracts for a variety of organizational needs
  • Support the development and ongoing use/maintenance of interfaces between Common Ground's health information systems and outside parties/systems
  • Run reports on a regular basis and update dashboards as needed
  • Comply with attendance and punctuality policies, as well as all other Common Ground policies and procedures



  • Assists in developing, evaluating, implementing and supporting other applications and systems that interact with the EHR or EHR data including the organization's participation in health information exchange use cases and external interfaces
  • Perform other job-related duties as assigned






  • Basic programming/scripting routine processes
  • Exporting, importing, moving and editing different file types
  • Data analysis and reporting



  • Type, enter data and file efficiently
  • Operate office equipment
  • Demonstrate high level of proficiency in relevant software and applications (i.e. Microsoft Word, Excel, PowerPoint, Outlook, Access and SharePoint)



  • Work independently while demonstrating problem solving and follow through with effective solutions
  • Work within a team environment
  • Understand and follow verbal and written instructions
  • Communicate effectively, both verbally and in writing
  • Demonstrate organizational skills with strong attention to detail



  • Associates Degree or comparable set of experience and education
  • Microsoft Office Specialist (MOS) in Excel, preferred
  • Applicants with a High School Diploma and MOS will be considered
  • High familiarity with exporting, importing, moving and editing different file types
  • Basic knowledge of programming/scripting routine processes



Physical Requirements:

The physical demands described are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.


Environmental Working Requirements:

Work is done in an office environment with exposure to computer screens; Assignments may require work to be done on an individual basis or in teams with members at various staffing levels. The work environment is that of a crisis center and may subject staff to behavioral and medical events that could be physically hazardous.


Other Requirements:

"On-call" status requirement. Must be willing and open to training for continuous learning or specialized operating environments.

Full Job Description
Common Ground
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